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FREQUENTLY ASKED QUESTIONS ABOUT THE WARMER HOMES SCHEME

Do you have questions about our free insulation scheme? Do you assistance with the application process? We're here to help! We've put together a list of some of the most common questions we're asked on a daily basis. Still can't find what you're looking for? Send us an email to applications@warmerhomes.ie, live chat with us at the bottom right corner of the screen or ring us at +353 49 4374002 during normal business hours (9:00 - 17:30). If you've found what you're looking for head back to the Warmer Homes Scheme page and submit your details to download an application form.

QUALIFYING FOR FREE INSULATION

I'm interested in free insulation. What are the requirements of the Warmer Homes Scheme?

Unlike KORE's Energy Efficiency Incentive or the Better Energy Homes Scheme, KORE Warmer Homes Scheme has certain requirements that must be met in order to qualify for free energy upgrades in your home. For starters, your home must be built before 2006. You must own and occupy the home. In addition, you must be in receipt of one of the following benefits:

  1. Fuel Allowance as part of the National Fuel Scheme
  2. Jobseekers Allowance for more than six months and have a child under 7 years of age
  3. Family Income Supplement (FIS)
  4. One-Parent Family Payment

At this time those are the only entitlements that qualify for the Warmer Homes Scheme. We hope to see this expanded in the future, but we don't have any plans to announce at this time. You can continue to check this website, or follow us on Facebook and Twitter for announcements.

What is the application process should I qualify?

You may download an application form by submitting your basic information on the KORE website or at www.warmerhomes.ie. The application is available in PDF format that you can print or save to your computer. Please ensure you complete all relevant sections and submit all required supporting documentation when you submit your completed application. You can return applications by scanning and emailing to applications@warmerhomes.ie or by post at the address found on the application.

Can I apply for the Scheme online?

You can submit your information to download the application form on the KORE website or by visiting www.warmerhomes.ie. All applications must be printed and posted back to ourselves, or scanned and emailed to applications@warmerhomes.ie. We cannot accept applications submitted through the website at this time.

What if my house was built after 2005?

Ireland's Warmer Homes Scheme is only for homes built before 2006. If your home was built from 2006 and onwards you may wish to take advantage of SEAI's Better Energy Homes Scheme, or our Energy Efficiency Incentive with Electric Ireland.

Can I apply if I rent a house or apartment?

Unfortunately the Warmer Homes Scheme only covers owner-occupied homes. Rental homes or rented apartments will not qualify for this Scheme. You may look into the Better Energy Homes Scheme or KORE's Energy Efficiency Incentive with Electric Ireland.

How long is the wait for installation of the measures?

There has been a high demand for works under the Warmer Homes Scheme. Applications are processed on a first-come, first-served basis. As a result, we are unable to estimate installation dates at this time or provide updates on the status of your application. You will receive a letter in the post when your application has been approved, and a phone call from your local contractor when it's your turn for installation. We thank you in advance for your patience as we work through the backlog of applications.

Will my home need to be surveyed?

Yes. A surveyor will arrange an appointment to call out to your home to inspect the property. This will ensure your house is suitable for the works included in the Scheme. Please note that only cavity wall insulation and attic insulation are included at this time. If your home is not suitable for either of these measures you will be notified during the site survey.

The surveyor will use a borescope to examine the condition of the wall cavity. The wall cavity and any existing insulation must be in good condition and the cavity must be at least 40mm wide to qualify for bonded bead. The site itself and its exposure to wind-driven rain will also be taken into consideration. The attic will also be inspected to record any existing insulation and determine the amount needed.

The works will be scheduled with a local KORE contractor after the on-site survey is complete.

Can I participate in the Scheme more than once?

No. At this time you may only participate in the Warmer Homes Scheme once. If you've already participated there are other grants and incentives available to help reduce the cost of new home insulation. Visit our Ireland insulation grants page for more information, or the KORE Energy Efficiency Incentive to learn more.

What if I've already applied directly through SEAI?

If you've already applied for the Warmer Homes Scheme through SEAI you do not need to submit a new application through KORE. Your application through KORE will be denied if a duplicate application exists with SEAI.

What documentation will I need to provide?

You'll need to provide documentation that you own the house. This could be in the form of home insurance, a mortgage statement, deed, a letter from a local Peace Commissioner confirming your ownership of the home or a letter from your Local Authority regarding the household charge. When none of these are available, SEAI may consider Local Property Tax notifications supported by a utility bill in the name of the person and at the same address.

You also need to include supporting documentation that you are entitled to and claiming one of the three benefits mentioned above.

What's the next step?

Once you've submitted your application it will be assessed against the criteria of the Scheme and either approved or denied. If approved, you will receive a letter in the mail confirming your eligibility. SEAI will contact you directly to schedule an on-site survey. If your home is found to meet the requirements for new insulation your application will be forwarded to a local KORE contractor. The contractor will arrange the installation date and time with you directly. 

We're here to support you at every step. If you have any questions about your application or need assistance, you can reach us via live chat on the KORE website or by telephone at +353 49 4374002. While there is a wait, we aim to process applications as quickly as possible.

We may be able to offer you different grants and incentives if you do not qualify for KORE's Warmer Homes Scheme. Contact us for more information.

ABOUT THE WARMER HOMES SCHEME

What measures are included in the Warmer Homes Scheme?

Currently the Warmer Homes Scheme offers the following measures free of charge as long as you meet all the requirements:

  • Bonded bead cavity wall insulation 
  • Attic insulation (new where none exists, or topping up of existing insulation)
  • Wall, attic and roof ventilation, as required
  • Pipe insulation
  • Hot and cold water tank lagging jackets
  • Draught proofing measures
  • Low energy light bulbs
  • A Building Energy Rating (BER) once the works are complete, along with free energy advice

Not all homes will qualify for all measures listed. The on-site survey will determine what is suitable for your home and an authorised KORE contractor will complete the works.

How long does it take to install the ventilation and insulation?

Most works can be completed over the course of one or two days, depending on the size of the home and the site conditions. There is minimal disruption to the occupants of the home as the bonded bead cavity wall insulation is pumped in through the exterior of the home. However, installers will need access to the inside of the home to install ventilation, draught proofing and attic insulation. Someone 18 years of age or older must be at home for the duration of the works.

What if I use my attic for storage?

The attic must be cleared to allow for the contractor to install attic insulation and other measures. Clearing of the attic space is not included in the Scheme and must be completed before the installers arrive on site. Walkways should also be removed. Should you have any concerns please address them with the contractor before the day of your scheduled install.

The attic may need to be kept clear until the after the final quality inspection and Building Energy Rating (BER).

What if I don't want new ventilation installed?

Irish Building Regulations require that homes be properly ventilated. The surveyor will inform you of any ventilation requirements during the initial on-site survey. If you choose not to have your home ventilated the works will be canceled.

Proper ventilation ensures fresh air is allowed into the home to replace stale and polluted air that may accumulate with higher levels of insulation and draught proofing. This is especially true with fuel burning appliances that may emit carbon monoxide. Proper roof and wall ventilation reduces the risk of rot, mould growth and condensation and allows for a healthier indoor environment.

New vents are designed to be low profile and highly efficient. Ventilation will not have a huge impact on the aesthetics of your home. Your installer can show you examples before any of the works are carried out.

Does the home need cavity walls to qualify?

Yes. At this time the Warmer Homes Scheme only provides new bonded bead cavity wall insulation. Houses that are not suitable and require other forms of insulation (external insulation, internal wall dry lining) will not qualify. SEAI's Better Energy Homes Scheme provides cash grants for many applications that are not included in the Warmer Homes Scheme.

If your home is not suitable for cavity wall insulation, but is for attic insulation, you can still take advantage of the remaining measures included in the Scheme. The same applies if you are eligible for cavity wall insulation but not attic. Speak with the on-site surveyor if you have any questions as it relates to suitability of your home.

What if the home already has attic or loft insulation?

Many homes already have attic insulation, but it may not be up to standard. Somes homes have no attic insulation at all and the heat is literally escaping through the roof. If your home already has attic insulation the surveyor will determine if it needs to be topped up.  The thickness of attic insulation should be at least 300mm.

What if my home has a dormer attic?

Unfortunately dormer attics are not included in this Scheme. In addition, two-thirds of the space available in the attic must be suitable for insulation for the works to proceed. 

Where is the draught proofing installed?

Existing draught proofing measures will be examined during the initial on-site survey. Draught proofing will be installed around windows and doors, including door seals, door brushes, letter box brushes and draught proofing around the attic hatch.

Will I receive low energy light bulbs?

Yes. You will be provided with a number of low energy light bulbs to install as you see fit.

When will I notice a difference?

You should notice an immediate improvement in your home's ability to retain heat. It should take less energy to reach the desired temperature and stay warmer for longer periods. The same is true during the warmer months, with the home staying cooler for longer periods of time. The indoor environment will be more comfortable throughout the year. 

What is a Building Energy Rating and why do I need one?

After the works have been installed a BER (building energy rating) will be carried out. You will be given a report that displays the energy demand of your home (kWh/m2/year), a rating from A to G and the associated carbon dioxide emissions. You can learn more about the benefits of a building energy rating on the KORE Blog.

How much does this Scheme cost?

The Warmer Homes Scheme is provided at no cost to homeowners who qualify. The programme is fully funded by SEAI and has been helping to insulate homes for several years.

 

 

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